Business communication is the process of sharing information between people within and outside a company. Effective business communication is how employees and management interact to reach organisational goals. Its purpose is to improve organisational practices and reduce errors.
Topics
- Why It Matters: Communicating in Business
- Introduction to Effective Communication in Business
- Becoming a Better Employee
- The Business Audience
- Writing in Business
- Introduction to Methods of Communication
- Listening
- Verbal and Nonverbal Communication
- Introduction to Ethics in Business Communication
- Guidelines for Ethical Communication
- Being Ethical Online
- Introduction to Staying Connected
- Staying Connected
- Putting It Together: Communicating in Business
- Assignment: Communicating in Business
- Assignment: Seven Pillars of Communication