Soft Skills

Soft skills are the personal attributes, personality traits, inherent social cues, and communication abilities needed for success on the job. Soft skills characterise how a person interacts in his or her relationships with others.

Unlike hard skills that are learned, soft skills are similar to emotions or insights that allow people to “read” others. These are much harder to learn, at least in a traditional classroom. They are also much harder to measure and evaluate.

Soft skills include adaptability, attitude, communication, creative thinking, work ethic, teamwork, networking, decision making, positivity, time management, motivation, flexibility, problem-solving, critical thinking, and conflict resolution.

Hybrid skills are related to soft skills in that they include a combination of non-technical and technical skills.

The following list is organised into topics, such as communication, leadership, and project management. Each topic is subdivided into series, and each series has a list of lesson titles.

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