Are you truly understanding the intentions behind your team's words, or are you only hearing their statements? Learn to decode silence, spot incongruence, and uncover the hidden subtext driving your team's performance.
Name the Unsaid: Surface Hidden Team Tensions
Is your team too polite to be effective? Discover how to surface hidden tensions, break the cycle of artificial harmony, and build true psychological safety.
Decide with 70% Certainty: Speed Over Perfection
Waiting for 100% certainty is a trap. Discover the 70% rule, the 'Two-Way Door' framework, and why high-velocity decision-making beats perfection every time.