Leadership

Leadership skills are important for anyone who wants to succeed in a business environment, even if they don’t hold a managerial role. Leadership skills are not the same as management skills. Leadership is focused on people, whereas management is focused on processes.

Strong leaders can empower people to succeed and facilitate teamwork among peers. They build a productive and amenable work environment by using interpersonal skills to help foster collaboration and effective communication.

Leadership skills include effective communication, delegation, flexibility, motivation, problem-solving, positivity, and a readiness to take on responsibilities.

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Fundamentals

Leadership Styles

Emotional Intelligence (EQ)

Crisis Management

  • An Introduction to Crisis Management  
  • Types of Business Crises  
  • Preventing and Preparing for a Crisis  
  • Responding to a Crisis  
  • Recovering After a Crisis 

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