Overcoming phone anxiety

Even in a world filled with emails, texting, and instant messages, your job may require you to pick up the phone and talk. However, the thought of calling strangers might cause some anxiety, bringing up questions like:

• What if I can’t understand the other person?
• What if they get upset?
• What do I say when I call?

Thankfully, there are solutions that will alleviate these fears and build your confidence.

Watch the video below to learn some tips for overcoming phone anxiety:

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