Understanding how people deal with conflict


Conflict is an inevitable part of life that can arise in various situations, such as interpersonal, intergroup, or intrapersonal. Although it is not always easy to deal with, it is crucial to understand how people deal with conflict in order to maintain healthy relationships and foster growth. In this blog post, we will delve into the different types of conflict, the five conflict resolution strategies, and the benefits of resolving conflicts.

Different types of conflict

Healthy and unhealthy conflict

Conflict can be healthy or unhealthy depending on the way it is dealt with. Healthy conflict involves open communication, mutual respect, and a willingness to compromise. In contrast, unhealthy conflict is characterised by personal attacks, an unwillingness to listen, and a focus on winning at all costs.

Common types of conflict

There are three common types of conflict: interpersonal, intergroup, and intrapersonal. Interpersonal conflict occurs between two people and can arise due to differences in personality, values, or goals. Intergroup conflict takes place between two or more groups and can be due to competition for resources or power. Intrapersonal conflict occurs within an individual and can arise due to a conflict between their thoughts, feelings, or values.

The five conflict resolution strategies

When dealing with conflict, people use five primary strategies to resolve it: competing, accommodating, avoiding, collaborating, and compromising.


Competing involves assertively pursuing one’s own goals at the expense of others. This strategy is useful when quick action is needed, but it can be harmful to relationships if overused.


Accommodating involves giving in to the needs and desires of others, often at the expense of one’s own goals. This strategy can be useful for maintaining relationships, but it can lead to resentment if used too often.


Avoiding involves ignoring or sidestepping a conflict altogether. This strategy can be useful for minor conflicts, but it can be harmful to relationships if used too often.


Collaborating involves working together with others to find a mutually beneficial solution. This strategy can be time-consuming, but it can lead to innovative solutions and stronger relationships.


Compromising involves finding a middle ground between two parties. This strategy can be useful when time is limited, but it can lead to unsatisfactory outcomes if not done correctly.

The benefits of conflict resolution

Resolving conflicts using these five strategies can bring several benefits, including stronger relationships, foster creativity, and improved communication.

Strengthen relationships

When conflicts are resolved using collaboration or compromise, it can strengthen relationships by building trust and respect. It is an opportunity for each party to understand the other’s perspective, which can lead to a deeper understanding and appreciation for each other.

Foster creativity

Resolving conflicts can foster creativity. When people come together to solve a problem, they bring different ideas and experiences to the table. This diversity can lead to innovative solutions that might not have been possible otherwise.

Improve communication

Finally, resolving conflicts can improve communication. When conflicts are left unresolved, communication can break down, which can lead to further conflicts down the road. By resolving conflicts in a healthy and productive way, people can learn how to communicate more effectively with each other.

The key takeaways

Conflicts are inevitable in our lives, but how we deal with them can have a significant impact on our personal and professional relationships. Understanding the different types of conflict and utilizing the five conflict resolution strategies can help individuals manage conflicts in a healthy and productive way. Resolving conflicts can strengthen relationships, foster creativity, and improve communication. By choosing the appropriate conflict resolution strategy and approaching conflicts with an open mind and willingness to compromise, individuals can turn conflict into an opportunity for growth and development. So the next time you find yourself in a conflict situation, remember to take a step back, evaluate the situation, and use the strategies we discussed to resolve the conflict in a positive and constructive manner.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

Website Powered by WordPress.com.

Up ↑

%d bloggers like this: