Managing Others

Nom@d Learning has found that many managers find the transition from staff member to manager to be the most challenging of their careers. Moving from being a team member or a technical expert to working through others, requires a major shift in perspective. Different skills and behaviours are needed for a manager’s job.

Here are some of the common skills a manager needs when managing others. The topics link to example online eLearning modules from EdApp.

Communicating Effectively

Whether writing an email, sending a text, speaking to an audience, or talking on the phone, clear communication matters. Learning how to effectively get your message across is a key part of any business skill set. It takes practice and commitment to communicate effectively. To take this course to the next level, consider adding links to your own internal communication resources and templates.

Coaching Others

Coaching is an ongoing, one-on-one activity between managers and employees designed to boost performance and drive success. An effective coach helps employees explore the significance and consequences of their actions, and involves them in the process of finding a solution and identifying the next steps. Use the course as is, or consider adding key messages from your own leadership team. However you use it, the course will help develop the coaching skills your team members need to help your organization succeed.

Active Listening

In this course, you’ll learn the importance of active listening together with various strategies to develop active listening skills and better communicate with others.

Giving and Receiving Feedback

Strong team engagement is built on a culture of honest feedback. Learn how you can use feedback to improve your own work and others.

Building and Maintaining Trust

Trust is the intangible asset that keeps leaders and their followers working together to achieve a collective goal. In this course, we will discuss the elements of trust, how trust is built, and how it is maintained from a leadership perspective.

Negotiation Skills

This course works equally well as stand-alone training, or as part of a blended curriculum with a negotiation stretch assignment and follow-up group discussion.

Please note that nom@d learning is in no way affiliated with the developer of these eLearning modules. All content included on this page is © EdApp

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